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Susan Abbott
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  • Toronto, Ontario
  • Canada
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Mindcamp Music
5 Replies

Started this discussion. Last reply by AnaM Sep 18.

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Hello to All, I have to say that i *loved* the music Franca brought to the presentation - it worked really well and gently guided participants through every section of the workshop. I look forward to seeing the playlist in full! Here's my offer ...
September 18
Well, let's share what we have/do use, and perhaps the experts will join in... I like Buddha Bar / Buddha Lounge, which are mixes. They are pleasant, upbeat, but don't take over. I like Feist for when people are walking in to a room - something l...
September 18
I too had the same observation-- the music adds a huge dimension! And I too lack a playlist
September 17
Hey Susan I too found the music portions a delight. I had learned about this way back in film school. Interaction with all the senses is a guaranty to success. I try and ask nicely for play list. ( some of the facilitators do not take kindly to t...
September 15
Oh, man, Susan - I was thinking the exact same thing!!!! That is so right!
September 15
Susan Abbott added a discussion
At this year's MindCamp, I was once again struck by the wonderful use made of music by several of the presenters. Matteo's music in the Alice in Wonderland session comes to mind, but there were many other instances. My request: would people be wil...
September 15
Very interesting photos. I note how many have a companion animal. The slip boxes are very interesting. Would love to understand more about how the author uses them.
September 15
What a lovely article. Great information too. Thanks for posting this!
September 15

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At 1:21pm on September 28, 2009, john.sedgwick said…
Hi Susan, Thanks for the reference to Ellen Langer. I'll check it out.
I hope we find time to explore this topic together.
Cheers
Sedge
At 5:37pm on September 13, 2009, Judy Singer said…
Thanks for inviting me!
Looking forward to keeping in touch.
At 1:56pm on February 2, 2009, Ed Bernacki said…
Hi
I read about the electronic pen on your blog. Is it useful? It could be the product I have waited for to watch with the Conference Navigator Guide if it actually is worth the effort. I looked at the concept on the website.
Ed Bernacki
At 8:54am on January 22, 2009, Ed Bernacki said…
Hi - I have been back to NZ a couple of times this year and went to Les Mills again. I truly miss the quality of service and the funkiness of the design. I head back in March for an innovation conference in Sydney and a month in NZ. If this goes well, I may move my base back down under. How are things in the customer service world? I know I have mentioned my angst with coffee to you in Canada. This helps put in context the differences in my experiences. A friends emailed this note to me:
"In looking at the blog of newly-married friends spending time in Australia, I came across this comment on coffee: "I’ve learned, since, that Australians are much more particular about their coffee than us Canadians and they’re pretty proud of it. You don’t come to Australia to find a brewed cup of black coffee, you come for a superior shot of espresso in a cappuccino, or a latte and it’s presented as if it’s a work of art. Anything less is unheard of."

"as if it's a work of art" - now that is good customer service!!!!

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Location:
Toronto
About Me:
Marketing researcher, consultant, innovation facilitator, blog author, painter and Vespa rider.
Wrote a book called The Innovative Organization, published by Schulich in 2008, based on research with practicing managers and executives.
There's only room for one website below. My business site is: www.abbottresearch.com
Website:
http://www.customercrossroads.com

CustomerCrossroads Blog

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